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Post by shiyabul on Aug 19, 2024 0:56:19 GMT -5
Brendan has edited and written for leading industry publications and has been an industry analyst. He also has authored and co-authored books on contact center design, customer support, and working from home. RELATED ARTICLESMORE FROM AUTHOR Contact Center Pipeline Top Blog Posts Top Posts in June Decoding The Solution Options Decoding The Solution Options Energizing the CX Energizing the CX Contact Center Pipeline Magazine https://lastdatabase.com/ CURRENT ISSUE: JULY CONNECTING WITH ANXIOUS CUSTOMERS VIEW ISSUESUBSCRIBE FROM OUR ADVERTISERS Why Customer Analytics Are Key to Unlocking Customer Experience in the Contact Center CALABRIO WHY CUSTOMER ANALYTICS ARE KEY TO UNLOCKING CUSTOMER EXPERIENCE THE CONTACT CENTER IS UNIQUELY POSITIONED TO PROVIDE CUSTOMER INSIGHT LIKE NO OTHER INBOUND MARKETING CHANNEL.
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